My Day in Pics #nofilter

Fossicking around for some #inspo some months ago and came across this. And then did precisely nothing about it and got writing about other shit I was cross about. Until now, where we (I) bring you my day in photos. Yay, #phonesoncameras!

6.30am shine and rise, home

First thing I see in the morning are our dogs, Bob and George, who prefer to stay in bed as long as possible. Similar to LAH, who prefers not to have his picture taken. This was taken on my way out the door.

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7am: Heatherdale train station. Coolish morning, in a coat, wondering why I don’t do the sensible thing and drive to H.dale every morning, where I have the choice of many more trains and don’t have to take the dumb replacement buses. Train deserted, so I get seat. Good start to morning.

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7.40am coffee, Little Bourke St. Skinny latte from Higher ground. Very nice people here, and hipster AF, but the reason I go is their coffee is strong and delic. That’s better!

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8.30 now in office, CBD. This is what I look at most of the day. Living the dream….

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10am boss puts up today’s The Age word scramble. It took me many hours to get today’s puzzle.

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12pm, Latrobe St: daily lunchtime walk around the streets – lovely clear day but cool wind. Here is an old w class tram on the city circle tourist route filled with tourists. Bless.

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1pm sushi for lunch, back at desk: Quite ordinary sushi actually but filled the gap!

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3pm, at desk: check fit bit – 6324– not heaps. Might walk to Richmond

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4.30, Yarra River: walk to Richmond down the Yarra and over the bridge to the MCG. Lovely afternoon…Coat now off.

And some random stuff, near the Princes Bridge:

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6pm get home. Greeted by Bob who is more awake now.

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Check on veggie garden also – Kale going nuts. What to do with it? Am a bit over frittata.

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7pm Dinner served by Chef LAH. He breaks the news he ate my last skinny cow icecream last night! This is his cauliflower and hot smoked salmon one pan wonder (so he’s forgiven now). Bloody yum.

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9pm, couching n chillaxing infront of the ABC… cup of tea and dogs. Bed soon!

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It’s 1993, clearly.

A person I work with was leaving the business, and last night there were some work drinks at a bar in the city that, happily, offered two for one basic spirits. After three hours of gin, I had to head to my next engagement, and duly said my goodbyes. There was some hugs and air kisses goodbye, but when I went to say goodbye to one person, what I vaguely suspected for some time was confirmed when she literally cold shouldered me. As in, she turned her back as I went to say goodbye to her. It was public and obvious, but in the interests of not embarrassing anyone any further, I laughed, shrugged and moved to the next person to say goodbye. I then went outside, lit a fag and walked down to the river for a wine with people I actually do like.

It had occurred to be that Cold Shoulder didn’t like me much – she is perfectly pleasant when other people are around but when other people aren’t she may freeze me out, or ignore me, or make snide comments. I haven’t tried to be her friend but have tried to build a cordial working relationship with her.

I am no threat to this woman whatsoever. I am reasonably certain I haven’t done anything to offend or upset her, apart from resigning after a short employment period, which isn’t anything to do with her. It did feel a little like third form behaviour from someone who is reasonably senior in an organisation.

Work drinks can be fun – and they are good to join when someone who is respected and liked is leaving. Which is probably why I won’t be having any when I leave in 2 weeks.

Not everyone likes everyone. And that’s fine and expected. But the abovementioned story, and others, illustrate as to why I won’t be sorry to leave that place at all.

You can’t break up with me, I’m breaking up with YOU

Many years ago back in New Zealand, I was answering the phones in a busy call centre. The customer I was dealing with had a high bill enquiry, and asked for a discount overall on her bill if she paid the whole lot in one go, over and above her prompt payment discount.. Well, I had never come across such a situation before, so I called the call management desk to ask for a solution. No one answered. So I then called my TL who didn’t answer. After raising a case and promising to come back to the customer with an answer, and mindful I did not want to make a promise to the customer I was unable to keep or step outside my financial mandate, the call ended.

I then received a tap on the shoulder. My TL took me aside and said the reason she had not been answering my call is because she had been listening to the call for quality, and that I really must learn how to deal with those sorts of calls myself. I learned that day that was perfectly fine to offer a customer x percentage off the total bill in such a satiation and there was no reason why I shouldn’t have offered that. I weakly protested that I never had bene trained in that, and although iwas keen to show my initiative, I literally had n idea this was a business rule (there was no KM system to instruct me otherwise.) But I knew for next time and apologised to my TL for not knowing.

15 years later, I find myself in a role that I was recruited to, untrained for, and in an eerie similarity to the above situation, I was expected to know things that I had never learned before. I have tried, I made a deal with myself to give it a red hot go, and I have asked for help – but something was still not clicking. Sunday nights my stomach would be leaden with dread, knowing I had to face it the next day.

As often happens, some things came to a head this week, and on Monday and I went home for the day. The next day it was raised by my senior that this probably wasn’t the job for me. Feeling as if my credibility and confidence was being eroded, and after some soul searching, I came to the conclusion I would leave the role.

Here’s some observations:

  • 10 years ago I would have kept going, feeling like a failure, pushed shit up a hill for probably the same outcome in a month
  • At that time It would have completely floored me and devastated me
  • Now, I know that the problem isn’t just me. I was recruited to a role I was not suited to skillwise. I took a risk and it didn’t work out. But I didn’t do this all on my own and thus am not entirely culpable for what has happened
  • I’m not being weak or retreating but preserving my dignity and personal brand.

Now, others might say I have been put in a fairly shit position. My boss – the man who head hunted me – is feeling dreadful, and well he might – but the net outcome is I don’t have a job. For some people that might be confronting. For me? The lesson is learnt that such a role is not for me, a position description may or may not tell you everything you need to do; and that people can be duplicitous in a work environment.

Look, I’m not going to lie and say things are peachy, but it is far better to remove yourself from a shit situation like a job if its not working. Life is much much too short to not enjoy your work. It would have been better to get a new job before I resigned, but I have looked for work before and something more appropriate for me will emerge.

And I feel a lot better. And I have learned something. No point in getting fucked off. There are plenty of people worse off than me.

#losingmysmug

When people would confide in me how busy their jobs were, so busy and stressed, not enough hours in day etc, I’d be sympathetic, of course, but smugly, quietly think to myself: ‘couldn’t you manage your time a bit better, just maybe?’ After all, a bit of organisation goes a long way, right?

I was wrong. After three years in non challenging role, I was headhunted by a competitor, and commenced new role. To say it’s challenging would be an understatement. Last 2 weeks have been steadily busy. As in 8am til 9pm some days. Lunch at 3. Busy. To the point of stress. To the point of anxiety.

Three days’ off to celebrate the Queen’s birthday has been very very welcome.

Stay tuned for some writing, shortly.